Privacy policy, MKL Green Nature

 At MKL Green Nature, your privacy is our priority. Protecting each individual’s personal data is one of our democracy’s fundamental rights and freedoms. In line with our ethical commitments, we have decided to provide a high level of security and confidentiality when processing your personal data.

 General information:

This section covers our privacy policy. It gives you more information about your rights and the origin and use of the navigation information that is processed when you visit our Website. This policy is important for you, to offer you a positive experience and ensure your confidence in our services, and for us, so that we can give accurate and comprehensive answers to your questions about your use of our Website and take your wishes into account.

The Data Controller protects its users’ privacy by complying with the applicable legislation. This section explains how the Data Controller uses your personal data and lists the measures taken to ensure your personal data is protected when using the Website, in accordance with the provisions of the General Data Protection Regulation.

Ethical data collection:

MKL Green Nature will never sell your personal data to a third party. We are committed to ensuring full transparency about how we use your data. We regularly train and educate our in-house teams so that they understand the challenges of using your data in an ethical manner.

 Why we need your data:

Your data is a precious resource that allows you to access some of our services, and teaches us more about you. As such, it allows us to continuously improve our products and services so that we are always up to date with our ethical, social and environmental commitments.

 Who collects your data on this site?

Within the terms of the General Data Protection Regulation (hereinafter referred to as the “GDPR”) which came into force on 25 May 2018 and the French Data Protection Act of 1978, MKL Green Nature is considered to be the Data Controller, and undertakes to comply with the legal obligations concerning the use of your personal data.

 How is my data processed when I make a request using the form?

Purpose

The aim is to give you a correct and accurate response to your requests as quickly as possible.

Collected data

For this processing, we only collect your last name, first name, email address, postal address, telephone number and the information you provide in your request.

Legal basis

When you send a request to MKL Green Nature, the information we ask you for is based on a legitimate interest to provide you with a better response.

Retention period

MKL Green Nature keeps your data for the time it takes to process your request. After that, MKL Green Nature undertakes to delete your data 2 years after your last request, except in cases of legal or regulatory exceptions.

Your personal data will be deleted at the end of these periods.

Recipients

The Customer Service Department is the main recipient of your personal data. If necessary, it will be transferred to the appropriate department to deal with your request and provide you with a relevant answer as soon as possible. Your data is stored within the European Union and is not transferred to third countries.

 What are cookies?

A “cookie” is a piece of information that may be sent to your browser by a website you visit. A cookie is usually small and identified by a name. Your web browser stores cookies for a certain period of time and sends them back to the web server each time you reconnect.

 Purpose

We store cookies on your computer or smartphone to ensure our website works properly and to constantly improve your browsing experience.

 We bake different types of cookies:

• Essential cookies and trackers: these are necessary for the site to work and cannot be disabled in our systems.
• Functional cookies: these allow us to offer you enhanced and personalised features.

 Legal basis

Accepting cookies depends on your consent. With the exception of essential cookies, you can change the parameters for cookie storage at any time, provided that we manage said cookies.

 Retention period

We undertake to retain your cookie data for a period of 13 months (this only applies to cookies that MKL Green Nature controls). They will not be passed on to third parties or used for any other purpose. After this period, MKL Green Nature must obtain your consent a second time in order to use cookies again. Your personal data will be deleted at the end of these periods.

 Recipient

MKL Green Nature’s Communications Department is the main recipient of your personal data.

 What rights do I have?

Each natural person whose personal data we process has the following rights:

• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restrict processing;
• Right to data portability;
• Right to object;
• Right to withdraw consent at any time, for processing operations for which consent has been obtained. However, note that withdrawing consent does not impact the lawfulness of processing that was carried out based on consent given prior to its withdrawal;
• Right to define general or specific instructions for a trusted third party certified by the CNIL (Commission Nationale de l’Informatique et des Libertés), relating to the retention, deletion and communication of personal data after death. Each natural person affected by this Policy may also appoint a person to carry out the instructions and change them at any time. If a natural person affected by this Policy failed to give such instructions during their lifetime, their heirs shall be able to exercise certain rights, in particular the right of access.

 If you have any questions or comments about this Privacy and Cookie Policy and the use of your data, you can send a letter to the following postal address: ZAC De La Masquère, 300 Rue de la Montagne Noire, 31750 Escalquens, France,or an email to the following address: info@mklgreennature.com

 To ensure transparency:

We may occasionally modify or amend our privacy policy in order to update it, particularly with regard to changes in our activities or to legislation.

In this case, we will ensure that you are informed of any substantial changes to MKL Green Nature’s use of your personal data, and/or we will seek your consent in all situations where it is required.