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MKL Green Nature 

Private limited liability (SARL) company with capital of €7,500

Head office:   

Telephone number:

Email: 

RCS of Toulouse

Individual tax identification number:

Terms and conditions for products sold on https://mklgreennature.com/ 

Latest update 1 March 2015

 

Article 1 – Purpose

These terms and conditions govern sales of cosmetic products and accessories by MKL Green Nature, ZAC de la Masquère, 300 Rue de la Montagne Noire, 31750 Escalquens, France. 

 

Article 2 – Prices 

The prices of our products are indicated in euros, including all taxes (VAT and other taxes applicable on the order date) unless otherwise indicated and excluding processing and shipping costs.

MKL Green Nature only ships products to metropolitan France. All orders are payable in euros regardless of their origin.  

MKL Green Nature reserves the right to modify our prices at any time, but the product will be charged at the rate in effect at the time of order confirmation and subject to availability.

The products remain the property of MKL Green Nature until the price is paid in full.

Please note that as soon as you take physical possession of the ordered products, the risk of loss or damage to the products is transferred to you.  

 

Article 3 – Orders 

You can place an order:

Online: https://mklgreennature.com/   

The contractual information is presented in English and will be confirmed at the latest when your order is validated. 

MKL Green Nature reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, particularly in case of supply problems, or in case of difficulty concerning the received order.  

 

Article 4 – Order confirmation 

Any order on the https://mklgreennature.com/ website implies acceptance of these Terms and Conditions. Any order confirmation implies your complete acceptance of these terms and conditions, without exception or reservation.

All data provided and the recorded confirmation will be considered proof of the transaction. You declare that you are fully aware of this. Order confirmation will be considered as signing and accepting the operations carried out. A summary of your order information and these Terms and Conditions will be sent to you in PDF format via the email address used to confirm your order.

 

Article 5 – Payment

Confirming your order implies that you are obligated to pay the price indicated. Credit card payments for your purchases are processed via the secure LCL Atos 3DS system.  The card is only charged when the order is shipped. In the case of split deliveries, only the products shipped are charged. 

 

Article 6 – Cancellation

In accordance with the provisions of article L.221-18 of the French Consumer Code, you have a 14-day cancellation period from the date you receive your products to exercise your right to cancel without having to justify your reasons or pay a penalty.  Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, the product(s) are your responsibility. Any damage to the product(s) may nullify the right to cancel.

*You will be responsible for the cost of returning product(s). 

If you exercise the right to cancel, MKL Green Nature will refund the amount paid within 14 days of notification of your request via the same payment method used when ordering. 

EXCEPTIONS TO THE RIGHT TO CANCEL

In accordance with the provisions of Article L.221-28 of the French Consumer Code, the right to cancel does not apply to: 

Services which are fully performed before the end of the cancellation period and the performance of which has begun after the consumer has given her or his prior express consent and expressly waived her or his right to cancel.

Goods or services whose price depends on fluctuations in the financial market beyond the supplier’s control and which may occur during the cancellation period.

Goods made to the consumer’s specifications or clearly personalised.

Goods that are likely to deteriorate or expire rapidly.      

Goods which have been unsealed or opened by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.

Goods which, after delivery and by their nature, are inseparably mixed with other items.   

 

Article 7 – Availability 

Our products are offered as long as they are visible on the https://mklgreennature.com/ website and within the limits of available stock. For products not in stock, our offers are subject to availability from our suppliers. If a product is not available after you have placed your order, we will inform you by email. Your order will be automatically cancelled and you will not be charged.

The https://mklgreennature.com/ website is not intended to sell products in large quantities. Therefore, MKL Green Nature reserves the right to refuse orders of 10 or more identical items.

 

 

Article 8 – Delivery

Products are delivered to the shipping address indicated during the order process within the time period indicated on the order confirmation page. In the event of a delay in shipment, an email will be sent to inform you of any changes to the previously stated delivery time. In accordance with legal provisions, if your delivery is delayed, you can cancel the order under the conditions and methods defined in article L 216-2 of the French Consumer Code. If in the meantime you receive the product, we will reimburse you for it and the shipping costs in accordance with the conditions of article L 216-3 of the French Consumer Code. In case of deliveries by a carrier, MKL Green Nature cannot be held liable for any delay in delivery due exclusively to the customer’s unavailability after several delivery attempts.  

 

Article 9 – Guarantee

All our products are legally guaranteed for conformity and against hidden defects as provided for by articles 1641 and following of the French Civil Code. If a product sold presents a nonconformity, it can be returned, exchanged or refunded. All claims or requests for exchange or refund must be made by email within 30 days of delivery.    The products must be returned to us in the condition in which you received them with all elements (accessories, packaging, instructions, etc.) and unopened for hygienic reasons. You will be reimbursed for the cost of shipping at the rate charged and for the cost of return postage after providing receipts. The provisions of this Article do not prevent you from taking advantage of the right to cancel provided in Article 6.  

 

Article 10 – Liability 

MKL Green Nature cannot be held liable for damage resulting from misuse of the purchased product. Finally, MKL Green Nature cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including a service interruption, external intrusion or the presence of computer viruses.  

 

Article 11 - Applicable law in case of disputes 

The language of this contract is English. These terms and conditions are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.  

 

Article 12 – Intellectual property  

All elements of the https://mklgreennature.com/ site are and remain the intellectual and exclusive property of MKL Green Nature. No one is authorised to reproduce, exploit, rebroadcast or use in any way whatsoever, even partially, elements of the site, whether software, visual or sound. Links or hyperlinks to our content are strictly prohibited without express written consent from MKL Green Nature. 

 

Article 13 – Personal data 

MKL Green Nature reserves the right to collect personal information and data about you. This is necessary for managing your order, as well as for improving the services and information that we send you.

It may also be sent to companies that participate in this relationship, such as those responsible for providing services and fulfilling orders in order to manage, fulfil and process them and to collect payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory requirements.

In accordance with the French law of 6 January 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website. 

 

Article 14 – Archiving evidence 

MKL Green Nature will archive order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the French Civil Code. MKL Green Nature’s computerised records will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.  

 

Article 15 – AGEC law 

In accordance with new provisions of the “anti-waste for a circular economy” law which came into effect on 1 January 2022, MKL Green Nature is committed to better informing consumers and reducing waste. 

Unique CITEO organisation number: FR217733_01GHSB